Intuit Global Applicant Privacy Statement

Posted on 8/25/2017
Effective upon acceptance for new users, and from posting for existing users.

At Intuit, we take privacy seriously. The privacy of Intuit’s Applicants (as defined below) and workforce is a fundamental aspect of Intuit’s values as a company. We want anyone we recruit and anyone considering a role with us to understand how we collect, use and share their information.

This Global Applicant Privacy Statement (“Statement”) describes the privacy practices of Intuit Inc. and its affiliates and subsidiaries (“Intuit,” “we,” “us,” “our”) when collecting, processing and sharing your Personal Information (as defined below) when you are recruited by Intuit or apply for a position at Intuit. Review the Local Data Controller section below to see a full list of data controllers by country. As used in this Statement, “affiliates and subsidiaries” means companies related by common ownership or control.

If you submit information about other individuals, such as your references, it is your responsibility to inform them of our privacy practices and obtain their consent.

If you have questions or complaints about this Statement or our privacy practices, reach out to us using the methods described in the “How to Contact Us” section below.

What we expect from you: We expect you to share true, complete and accurate information with us. We may not offer you a role or we may take corrective action, up to and including termination, if we find out that you provided inaccurate, incomplete, or misleading information during the recruitment process. Never submit confidential information or other information that could violate another person’s or company’s rights. Providing Personal Information is voluntary for Applicants. However, if you fail to provide sufficient information, we may be unable to consider you for a role at Intuit.

1. When This Statement Applies.

This Statement applies to the Personal Information provided by all individuals recruited by Intuit, applicants and candidates for positions with Intuit (collectively, “Applicants” or “you”) in connection with Intuit’s recruitment, application, and hiring processes. It applies to all countries and all Intuit locations.

2. What We Do with Your Information.

This section describes the information we may collect about you, including information that identifies you as an individual (“Personal Information”), how we may use your information, and how we may share your information.

(a) Types of Information We Collect and How We Use Your Information.

We receive information about you that may include information you provide to us, information we generate as part of the recruiting and application process, and information we receive about you from third parties.

We use your information, including your Personal Information, to recruit and evaluate potential candidates, to process and evaluate applications and make hiring decisions, to conduct background checks, to communicate with you and your references, and to comply with legal requirements. We will add your Personal Information to Intuit’s global applicant tracking system. We may use your Personal Information to consider you for opportunities at Intuit that you did not specifically apply for but for which we think you might be a good fit. If we hire you, we will transfer Personal Information we collect in connection with the application and hiring process into our human resources systems, use it to manage the new-hire process, and incorporate it into your employee file.

In connection with each of the purposes described below, we may collect and use identifying and contact information such as your name, address, phone number(s), and email addresses.

We also may collect and use the specific types of information described in connection with the purposes below:

Identify potential candidates, process and evaluate applications and make hiring decisions: We may collect and use your information, including Personal Information, to process your application, assess your capabilities and qualifications for a role and make hiring decisions. This information may include e.g., your education information, qualifications, previous work experience, citizenship and work authorization status, skills, cover letter information, salary information, professional and other work-related licenses, memberships, permits and certifications held, demographic information as required or permitted under applicable law, social media profile information and any other information that you elect to provide to us (e.g., career objectives, employment preferences, willingness to relocate, willingness to travel, awards).

Conduct background checks: We may collect and use information, including Personal Information, while conducting reference checks and, if we offer you a position, while conducting background checks. This information may include e.g., professional and other work-related licenses, memberships, permits and certifications held, date of birth, graduation date, degree and institution, name and contact information for your references, government issued IDs, and criminal records and/or credit reports as allowed by applicable law.

Communicate with you: We may collect and use your information, including Personal Information, to respond to your inquiries, to communicate with you about positions that may interest you, about recruiting events, or about your application, to send you updates regarding our careers website(s) and applicant tracking system, or inform you about changes to our terms and policies. This information may include e.g., email address, social media, or other contact information.

Legal Compliance: We may collect and use your information, including Personal Information, to comply with Intuit’s legal obligations under applicable law, respond to legal requirements (statutes, regulations or court orders), administrative or judicial processes or contracts, including a subpoena or search warrant. For example, we may collect immigration status and work authorization information. We may also collect and use your information to cooperate with governmental agencies or law enforcement, to the extent allowed or required by and in accordance with applicable law. For example, if you are applying for a role located in the United States, you may provide us information about your gender, race, ethnicity, veteran status, disabilities, and visa status.

All Intuit-initiated requests to Applicants to provide sensitive Personal Information will be voluntary, except when required by law or necessary for the purpose for which it was requested. We will offer choices to affected Applicants if we intend to use Personal Information for a purpose not previously disclosed in this Statement or any other notice.

(b) How We Share Your Information.

Within Intuit: We may share information about you, including Personal Information, within Intuit for purposes of recruiting or evaluating candidates for a given position. We will make the information available only to individuals with a business need to know the information, for example individuals in the recruiting, human resources and information technology departments, and individuals evaluating you as a candidate. All Intuit employees, contingent workers and board members who access or process Applicant Personal Information are required to comply with Intuit’s privacy and security policies.

With Third Party Service Providers: We may share your information, including Personal Information, with our third party service providers that enable us to provide and administer our Talent Acquisition, Human Resources and business functions. We require these third parties to contractually agree to safeguard the Personal Information we provide to them to an equal or greater level of protection as Intuit. Intuit will not share your Personal Information with third parties for their own commercial uses without your consent.

Merger or Sale of Our Business: We may transfer control of your information, including Personal Information, in the context of a sale, merger, or transfer of all or any part of our business.

Response to Subpoenas and Other Legal Requests: We may share your information, including Personal Information, with courts, law enforcement, or other government bodies when we believe in good faith that we legally are required to or allowed to. For example, we may share your information to meet national security or law enforcement requirements, to protect Intuit, or to respond to a court order, subpoena, discovery request, search warrant, or other law enforcement request.

Protection of Intuit and Others: We may share your information, including Personal Information, when we believe it is appropriate to protect the rights, property, or safety of Intuit, our products or services, our customers, our Applicants or others.

Aggregate Information: We may share your information in a form that does not identify you individually, such as in aggregate and/or de-identified form, internally within Intuit, with governmental entities or with other third parties. We may share aggregated and/or de-identified information for purposes such as research, reporting and benchmarking.

3. How You Can Access and Manage Your Information.

We provide our Applicants reasonable means to access, review, update, correct or object to the processing of their Personal Information.

You may be able to access, review, update and correct certain Personal Information you provided to us through our online applicant tracking system portal if you have created an account. In addition or as an alternative, you may contact us using the contact information provided in the “How to Contact Us” section below.

In accordance with applicable law and with the EU-U.S. Privacy Shield Framework, you may also contact us through the methods described in the “How to Contact Us” section below to confirm the Personal Information that we maintain about you and to verify its accuracy and the lawfulness of our processing of your Personal Information. You may also have the right to amend, correct, object to or request deletion of your Personal Information in accordance with applicable law. Please be aware that you may have limited choices in your ability to request deletion of your Personal Information due to Intuit’s legal obligations to retain certain information. We will respond to these requests within the time period required by applicable law and in accordance with Intuit’s policies. Intuit will address requests from third parties to access Personal Information about you consistent with applicable law.

4. Retention of Your Information.

Intuit takes reasonable steps to maintain the Personal Information of our Applicants in a manner that preserves its accuracy and integrity. We will retain and use your Personal Information in compliance with Intuit's records and information management policies, to comply with our obligations under applicable laws and regulations, and to resolve disputes and enforce our agreements. We will retain your Personal Information no longer than is necessary to carry out the purposes provided in this Statement and/or as required or permitted by applicable law.

5. Security of Your Information.

Intuit uses appropriate methods to protect the Personal Information of its Applicants from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. For example, we restrict and control access to Personal Information for defined Talent Acquisition, Human Resources and business uses.

6. International Data Transfers.

In accordance with and as permitted by applicable law and regulations, we reserve the right to transfer, process and store Personal Information, including sensitive Personal Information, about our Applicants outside their country of residence to and within the countries where we and our third party service providers operate. This means that Personal Information about Applicants located outside of the United States may be transferred to Intuit and its third party service providers in the United States and other jurisdictions for the purposes identified under Section 2 of this Statement. Only authorized individuals with a need to know in connection with their job duties may access and otherwise process your Personal Information.

7. Privacy Shield Framework.

For Applicants who are residents of the European Union or Switzerland, Intuit Inc. participates in the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks. Intuit Inc. has self-certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfers, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability for all transfers of Personal Information from the EU and Switzerland to the U.S. under its Privacy Shield certification. Intuit Inc. will provide you choices, e.g., via email, prior to processing your Personal Information in materially different ways from this Statement, sharing sensitive Personal Information with third parties or sharing Personal Information with third parties for their own commercial purposes. Intuit Inc. is subject to the authority of the Federal Trade Commission regarding its adherence to the Privacy Shield. To learn more about the Privacy Shield program or view Intuit Inc.'s Privacy Shield certification, please visit

Intuit processes Personal Information of Applicants who are EU residents in connection with the following legal bases:

  • Legitimate Interest: Intuit processes your Personal Information based on our legitimate interest to fulfill our recruiting and hiring, legal compliance, and related legitimate business activities.
  • Necessary to perform a contract: Intuit processes your Personal Information in order to take steps to enter into a contract with you, where applicable, and in order to perform its obligations pursuant to a contract with you.
  • Consent: Where appropriate, Intuit will obtain your consent as required under the law, including obtaining your consent to send you certain communications.
  • Legal compliance: Intuit will use your information to comply with legal requirements, in accordance with applicable law.

Applicants who are residents of the European Union or Switzerland can access their Personal Information as detailed in Section 3 of this Privacy Statement and can contact us as detailed under "How to Contact Us" to address any questions, complaints, or disputes regarding our Privacy Shield certification. Intuit Inc. has agreed to cooperate with EU Data Protection Authorities and Swiss Federal Data Protection and Information Commissioner for the purpose of handling any unresolved complaints regarding Personal Information. If you are an applicant who is a resident of the EU or Switzerland, you may contact your local Data Protection Authority concerning our adherence to the Privacy Shield principles, and we will respond directly to such authority with regard to investigation and resolution of such complaints. You can find out how to contact your local Data Protection Authority at

8. How to Contact Us.

Questions, Comments or Requests: If you have questions or comments about this Statement or our privacy practices, please contact us by email at

Chief Privacy Officer: You may contact Intuit’s Chief Privacy Officer by email at

9. Changes to this Statement.

We reserve the right to amend this Statement at any time. We will post the revised Statement on our careers website(s) or announce the change on the home page of our careers website(s). You can determine when the Statement was revised by referring to the "Last Updated" legend on the top of this Statement. Any changes will become effective upon posting.

10. Local Data Controllers.

If you are an Applicant to or recruited for a position in the following location, the following Intuit entity is your data controller for purposes of this Statement:

  • Australia — Intuit Australia Pty Limited
  • Brazil — Intuit Brasil Participações Ltda.
  • Canada — Intuit Canada ULC
  • France — IntuitFrance SAS
  • Germany — Level Up Analytics, Inc. GmbH
  • India — Intuit India Software Solutions Private Limited Or  Intuit India Product Development Centre Private Ltd.
  • Israel — Intuit (Check) Software Ltd. Or  Porticor Ltd.
  • Singapore — Intuit Singapore Pte. Limited
  • United Kingdom — Intuit Limited
  • United States — Intuit Inc.